Last updated: September 2026
We use this information only to: verify your identity before lending (KYC), decide on and administer loan applications, calculate and track what you owe, send funds to the wallet you provide, prevent fraud, and communicate with you about your account and loans.
We do not sell your personal data or ID documents to third parties, and we do not use them for advertising. Your ID document is only accessible to the team reviewing your application.
Cryptocurrency transactions you send to or receive from CryptoLoan are recorded permanently and publicly on the relevant blockchain — this is a property of how crypto networks work, not something CryptoLoan controls or can undo.
We keep account, KYC, and loan records for as long as your account is active and for a reasonable period after, to meet basic recordkeeping and fraud-prevention needs.
You can ask us to review or correct the personal details on your account, or ask what data we hold about you, by reaching out through your account once signed in, or by emailing [email protected].
Passwords are stored hashed, not in plain text. ID documents are stored on our servers and are not made public. As with any online service, no method of storage or transmission is 100% secure.
We may update this policy from time to time. Continued use of CryptoLoan after a change means you accept the updated policy.